About Us
Made With You In Mind
Our products are specially curated and handpicked to help you show off your beauty, personality and style! Take a look around, we hope you find that special item that embodies your lifestyle.
Delivery & Returns
Processing Time
Please allow 1-2 business days for orders to be processed. During the High Season orders can experience delays to be processed.
Shipping Time
ZipMail : 2-3 business days.
KnutsFord Express : 1-2 business days.
BayWest Shopping Centre, Montego Bay, St. James (PICK UP) : If this is your shipping option, please leave us the date and time, along with a telephone number in order to contact you in the notes section on the checkout page. (PLEASE BE ON TIME FOR PICKUP)
Shipping
Monday - Friday
After 2:30 PM each day
Shipping days DOES NOT include weekends or holidays!
Due to COVID-19 shipment delays are expected.
Refund Policy
ALL SALES ARE FINAL.
Unfortunately, due to COVID-19 and the nature of our business we DO NOT accept returns or exchange, neither do we issue refunds.
Damages and issues
If product is damaged (eg: lipgloss is broken or leaking in packaging) please email us at voyo@voyobeauty.com to have the issue resolved.
Exception
We take pride in our business and the services we offer. If by any chance there was a mistake with your order (made on our part) please contact us IMMEDIATELY upon receiving your package by emailing us at voyo@voyobeauty.com
Please be sure to insert your name, order number and proof of mistake(s) made in your email.
