Be You.

Processing Time Please allow 1-2 business days for orders to be processed. During the High Season orders can experience delays to be processed. Shipping Time ZipMail : 2-3 business days. KnutsFord Express : 1-2 business days. BayWest Shopping Centre, Montego Bay, St. James (PICK UP) : If this is your shipping option, please leave us the date and time, along with a telephone number in order to contact you in the notes section on the checkout page. (PLEASE BE ON TIME FOR PICKUP) Shipping Monday - Friday After 2:30 PM each day Shipping days DOES NOT include weekends or holidays! Due to COVID-19 shipment delays are expected. Refund Policy ALL SALES ARE FINAL. Unfortunately, due to COVID-19 and the nature of our business we DO NOT accept returns or exchange, neither do we issue refunds. Damages and issues If product is damaged (eg: lipgloss is broken or leaking in packaging) please email us at voyo@voyobeauty.com to have the issue resolved. Exception We take pride in our business and the services we offer. If by any chance there was a mistake with your order (made on our part) please contact us IMMEDIATELY upon receiving your package by emailing us at voyo@voyobeauty.com Please be sure to insert your name, order number and proof of mistake(s) made in your email.